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A new way of delivering community services in Ealing

Ealing Clinical Commissioning Group’s (CCG) Governing Body will be asked next week at its governing body meeting in public to approve a Prospectus that sets out the CCGs plans to deliver community services in a new way and establish a longer-term single integrated contract for the provision of community-based services for the population of Ealing.

Feedback from patients, carers and care professionals has highlighted that the way community services currently work does not meet  all the different needs of the local population. They would like to see better integration of the various strands of community services such as GPs, community nursing, mental health and social care.

Moving our specialist care out of the hospital and into the community means that we can make healthcare more readily accessible to those who need it most. With the majority of contracts for community services due to expire over the next 12-18 months, Ealing CCG has an opportunity to move to a single contract for these services as a key step in delivering its vision for out of hospital care.  

Once approved, the Prospectus will be published as part of a procurement exercise and is designed for bidders to understand the requirements and the approach the CCG is taking to the procurement and the contract it wishes to let.  The Prospectus sets out that the CCG is looking for a partner who is able to run the current services on day one and then over a period of time work with us to change and transform services so that they provide better and integrated care.

Once established, the single contract will improve the coordination and delivery of out of hospital services, removing the inefficiencies of multiple contracts, by providing a unique opportunity to commission community services that are more coordinated and integrated.

Dr Mohini Parmar, Chair of Ealing CCG, said: “This is an important milestone in our drive to improve care and provide services in the community to a consistently high standard. The new single contract is designed to encourage organisations to work together to provide the best possible care.

“It is important to reinforce that people will not see any changes to services at first, but over a period of time we will start to work with patients, clinicians and other stakeholders to see if we can deliver services in a better way that meets the needs of our diverse population.”

The first phase of transformation will focus on adult services including the implementation of single point of access operating 24/7/365 days a year with clinical triage, rapid crisis and discharge 24/7/365m delivery of 24/7 nursing service and implementation of the Chronic Pain service. The second phase of transformation will be with children’s services. 

For more information visit www.ealingccg.nhs.uk