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Improvements to children's services

Childrens Services

Where we look after your child in an emergency in Ealing has changed

To improve children’s care across North West London, there will be changes to some children’s services at Ealing Hospital. On 30 June the children’s ward at Ealing Hospital closed and ambulances will no longer take children to Ealing’s accident and emergency (A&E) department. Ambulances will take children to a hospital with a children's A&E. This will be either: West MiddlesexHillingdonNorthwick ParkChelsea and Westminster, or St Mary’s hospitals depending on the child’s needs.

What to do if your child needs urgent care in Ealing

For both physical and mental health needs:

  • - In a life-threatening emergency call 999.
  • - If it’s not a life-threatening situation, you can go to Ealing Hospital’s urgent care centre, visit/call your GP or call NHS 111.

 

The majority of children's services remain at Ealing Hospital

  • - All other children's services including day clinics and outpatient appointments will stay at Ealing Hospital and you should use them as normal - a full list of these services can be found on the London North West Healthcare NHS Trust website
  • - Urgent care for children will still be provided by Ealing Hospital's urgent care centre 24 hours a day, 7 days a week.

 

Public information

Our booklet Changes to children’s services at Ealing Hospital, aimed at parents and carers, explains the changes in more detail.The booklet is also available as 'easy read' and translations.

Our two page leaflet provides quick and easy to print-out summary of the changes.

We have also produced travel information sheets for the five hospitals in North West London with a children's A&E and  information on how to travel to Ealing Hospital if you need to access day clinics or the children's urgent care centre (UCC). 

If you have more questions about these changes, please look at our Frequently Asked Questions (FAQs).

Ealing Hospital’s urgent care centre

The urgent care centre (UCC) at Ealing Hospital is open 24 hours a day, seven days a week. If a child needs more specialist care than the UCC can provide, they will be looked after by doctors and nurses and transferred to another hospital and appropriate transport will be arranged.

Why are these changes necessary?

The changes are necessary to provide consistent high quality seven-day children’s services across five hospitals in North West London, allowing more specialist senior doctors to be available throughout the day and night to treat children. This will improve the quality of clinical care and patient experience and get children back to health more quickly.

New services for children in North West London

New services have been introduced at Ealing Hospital, including a new rapid access clinic, which provides GPs in the Ealing area with expert advice on children’s health and access to specialist appointments.  The Children’s Community Nursing Team will also be moving to Ealing Hospital, ensuring the care children receive in hospital and in the community is coordinated, giving your child access to the specialist team on site when needed.

More information

If you have any questions about the changes to children’s services in North West London, please contact:

Email: healthiernwl@nw.london.nhs.uk

Telephone: 0800 1777 990 (lines open Monday to Friday 9am to 5pm with an out-of-hours voicemail service)

More information about healthcare services in your local area can be found at www.nhs.uk